Shipping policy

Shipping Policy

Thank you for choosing Mowai Coffee.

We aim to roast, pack, and dispatch all orders as quickly as possible to ensure maximum freshness and quality.

Orders are processed within 1–2 business days
Subscription orders are processed according to your selected schedule
Orders placed on weekends or public holidays will be processed the next working day

We currently ship within the United Kingdom.

Estimated delivery times:

Delivery times may vary during busy periods.

Subscription orders are dispatched based on your chosen frequency:

You can pause, skip, or cancel your subscription anytime through your customer account portal.

Shipping fees are calculated at checkout.
Free shipping may apply on qualifying orders (if enabled).

Some coffee equipment products may be shipped directly from our trusted supplier partners. This may result in:

Estimated delivery timeframes will be shown on relevant product pages.

If your order is delayed, damaged, or missing, please contact us and we’ll assist you promptly.

Email: hello@mowaicoffee.co.uk